Privacy policy

Shopify Privacy Policy: 

Last updated:  August 23, 2024 

 

This Privacy Policy describes how Musco Sports Lighting, LLC (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from musco-merchandise.myshopify.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services and employee of Musco Sports Lighting, LLC. 

 

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, you may choose to not use or access any of the Services. 

 

Changes to This Privacy Policy: 

We may update this Privacy Policy occasionally, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law. 

 

How We Collect and Use Your Personal Information: 

To provide the Services, we will use any delivery addresses or mobile phone numbers provided by you.  

 

Those specific uses are set out below, we may use information we collect about you to communicate with you or provide the Services requested by you. 

 

What Personal Information the Store Will Hold:

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we refer to personal information associated with you outside the business, such as your home address or cell phone number. This information can also only be provided by you, and we would only use it in the case of shipping orders to your home or contacting you if your cell phone is your preferred method of contact. The following sections describe the categories and specific types of personal information we collect. 

 

Information We Can View from Your Account :

Information that you directly submit to us through our Services may include: 

  • Basic contact details: personal address and/or phone number if you choose to provide. 

  • Order information: including your billing address, shipping address, payment confirmation, phone number. We cannot view or save your card information. 

  • Account information: including your personal address, only if you update your account to include it. All located at Oskaloosa, Muscatine, or Urbandale locations will have that address already on their account since all their shipping will be with company delivery. All other users who are remote or work at offices outside of Iowa will need to input that onto their account and we'll be able to view that for shipping purposes. 

  • Shopping information: including the items you view, put in your cart, or purchase. Any discounts used that were provided by Musco, those orders along with products purchased will be pulled into a report for accounting to understand what department those charges will be assigned to, and reporting sent to your manager upon request. 

  • Customer support information: including the information you choose to include in communications with us, for example, when sending a message through the support form or by emailing us at muscomerch@musco.com. 

 

How We Use Your Personal Information:

  • Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including the fulfillment of your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges. 

  • Security and Fraud Prevention. We use your personal information to detect, investigate or act on possible fraudulent, illegal, or malicious activity. If you choose to use the Services, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact IT immediately. 

  • Communicating with you. We use your business email or phone number to provide you with customer support and improve our Services. This is in our legitimate interests to be responsive to you, provide effective services, and maintain our relationship with you. 

 

Cookies:

Like many websites, Shopify uses Cookies on our Site. For specific information about the Cookies that they use related to powering our store, see https://www.shopify.com/legal/cookies. They use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services).  

 

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available.  

 

Contact:

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at muscomerch@musco.com.